Shipping Policy

Processing time:

Most orders will be despatched on THE SAME DAY if they are placed by 9am on working days (excluding weekends and bank holidays in England and Wales).

In exceptional circumstances, they can be despatched on the next working day. Despatching time may be extended up to 2 working days with sales events like Black Friday.

If there is any further delay, the customer will be contacted for consent.

Shipping fee:

For UK customers:

Standard service (delivery in 2-3 working days): £2.50 for orders under £50 and FREE for orders over £50.

Express delivery service (next day delivery, subject to availability): £5.99 for all orders 

For international customers:

 Standard international service is £9.99 for EU customers and £11.99 for countries out of EU


Delivery time:

We despatch orders with various postal or courier services depending on the products and the size of the orders. Normally the order will be delivered in 1-3 working days in the mainland of the UK after despatching.

If you select the Next Working Day Service and place the order by 10am on working days, it will be delivered on the next WORKING day in the UK. Orders placed after 10am will be despatched on the next working day and will be delivered on the working day after that.

International orders will be delivered normally within 1-2 weeks (depending on the local postal services of destination countries).

Please note that postal delay may happen in holidays, with road accidents, bad weather conditions, floods, or postal strikes etc, that may affect the postal/courier services. Please allow at least one week before claiming item not received for UK orders and four weeks for international orders.

If the parcel is missing, we will send a replacement or refund, unless the shipping address is wrong. In that case, we will not take any responsibilities.


Duty and Tax: 

We are UK Based Seller. If you are a UK customer, you do not need to deal with any tax problems.

For EU customers, you do not need to deal with any tax issues as it has been sorted with us and your local tax authorities. It is like home shopping for you with us.

For customer from outside of EU, duty and tax may happen sometimes depending on your national Customs policies. It's the customer's responsibility to pay for them according to your home country's Custom policies.


This shipping policy is subject to change without notice